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There are several ways to receive help:
Our FAQ section lists many of the most frequently asked questions.
Call Toll Free 1-866-20-Toner (1-866-208-6637). We are available Monday through Friday from 9am to 5pm (EST).
Send E-mail to customer service at info@usatoners.com
either way, our service representatives will be happy to assist you.
Billing Inquiries: For all invoice related questions, or the status of a refund, Contact us at: billing@usatoners.com. Please make sure to include your name, e-mail address, and your invoice number, so that we can better assist you.
Order Questions/Order Status: For all questions related to the status of an existing order, or to cancel an existing order, Contact us at: orders@usatoners.com. Please make sure to include your name, e-mail address, and order number, so that we can better assist
you.
We also accept orders by mail and fax. Please click on the link below, print out the order form, complete, and fax to us at: 718-386-6433.
You may also apply for net terms (open account) by completing the credit application below and faxing it to us.
Order Form
Credit Application
If you would prefer to mail us the order you may send it to Our Mailing address at:
USA MERCHANDISE INC.
525 Kent Avenue Suite #6C
Brooklyn, NY 11211
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